Level 1 - Award in Health and Safety for Retail

What will candidates learn?

Learners will understand the importance of lifting and handling goods properly and the procedures to follow in emergency situations, with particular focus on customer safety. The importance of following company health and safety rules and procedures will be understood.

What will candidates be able to provide, in terms of on the ground knowledge and helpfulness in case of an incident relevant to their training?

This qualification focuses on the importance of maintaining health and safety in the retail sector and the role employees need to play to ensure the safety of themselves, colleagues and customers in store.

How will their knowledge be tested at the end of the course?

Through a 30 minute, 15-question multiple-choice examination. Learners must achieve a score of at least 10 out of 15 in order to pass.

How long will it take?

This qualification is usually achieved by taking a half-day course

Who is the course aimed at/who would benefit most from completing this kind of course?

This National Award is aimed at learners working in all sectors of the retail or wholesale industry and those who are preparing to work in the industry.